Retail Customer Returns Policy
Retail customers are eligible to return physical materials purchased from Wayside Publishing within 30 days of the purchase date. All materials returned must be in new, unmarked, unused and saleable condition. This means any CD, DVD or shrink-wrapped packaging must remain unopened. Opened shrink-wrapped items, CD or DVD packaging are non-returnable. If material is sent back in non-saleable condition, the items will not be returned and credit will not be issued.
Out of print editions are non-returnable.
When making a return, you are responsible for all transportation costs incurred. Materials must be shipped via a traceable method to:
50 Downeast Dr
Yarmouth, ME 04096
You do not need an authorization number to make a return, you may simply include a copy of your packing slip with the shipment.
Wayside Publishing is not responsible for return shipments lost in transit.
Refunds take up to 30 days to process after the materials are received at our warehouse.